Frequently Asked Questions
1. Are you a manufacturer or a trading company?
We are a professional makeup manufacturer with 17 years of experience in the industry.
2. How can I get a sample to check your quality?
First, let us know your requirements regarding items. We will provide suggestions and a quotation. Once details are confirmed, samples can be sent. Sample costs are refundable upon placing an order.
3. Do you accept OEM and provide design services?
Yes, we specialize in OEM services and provide professional design services for private labels.
4. What is the typical lead time for mass production?
Lead time depends on the order quantity and season, normally ranging from 40 to 60 days. We suggest starting inquiries two months before your required date.
5. What are your payment terms?
We accept T/T, PayPal, and other major payment methods. A 50% deposit is required, with the balance paid before shipping.
6. What is the minimum order quantity (MOQ)?
The minimum quantity for private labels is 1000pcs, while the minimum quantity for distributors is 50pcs.