Q1: What is the minimum order quantity?
A: The MOQ for our brand is 2 pcs, and the MOQ for customized logos is 5000 pcs.
Q2: Do you accept OEM/ODM orders and can you design for us?
A: Yes, we are an OEM and ODM manufacturer, and we provide design services.
Q3: Can I get samples before I place an order?
A: Yes, we support both in-stock samples and customized samples. Spot samples will be shipped within 1-3 days, and customized samples are usually shipped within a week.
Q4: What is the production time for customized orders?
A: The production time for customized orders is usually between 25 and 60 days.
Q5: Are you a manufacturer or a trading company, and what certificates do you hold?
A: We are a professional cosmetics manufacturer with 14 years of experience. We hold ISO, MSDS, and GMP certifications, and support other certificates required by customers.
Q6: Can I visit your factory and what are your terms of payment?
A: Yes, you are welcome to visit our factory. We will have dedicated personnel to receive customers. For payment, we accept T/T, Alibaba, PayPal, and more. Usually, it is a 50% advance payment, with the remaining 50% to be paid before shipment.