Q
1. What products do you produce?
A: Lip Palette, Lip Gloss, Lipstick, Eyebrow pencil, Eyebrow Gel, Eyebrow Palette, Eyeshadow Palette, Blusher Palette, Concealer, Contour Powder, Cosmetic Case, Eyeshadow packaging, Makeup Palette Containers, Eyelash Curler, Mascara.
Q
2. Can I print my own brand/ logo on the goods?
A: Sure, OEM/printing logo is welcomed based on MOQ. Please provide your branding details and logo artwork files to us.
Q
3. Can I get samples for free before I place an order?
A: Yes, we can send you some existing samples to check the quality, but you need to cover the shipping cost. If you want a customized logo on the samples, please contact us for the sample setup cost, which will be refunded once the bulk order is placed.
Q
4. Can I have my packaging customized?
A: Yes, we will pack all goods according to your request (Plastic Bags or carton boxes are available). We support customized packaging; please contact us for more details.
Q
5. What should I do if I receive a damaged or defective product?
A: We carefully pack and inspect all products before shipment. Please inspect them carefully upon receipt. You can send photos or videos of the damaged items to us, and we will handle the compensation process. If you need replacement products, we can also arrange to reissue them to you.
Q
6. What services and shipping methods do you offer?
A: We offer comprehensive Private Label Services (OEM/ODM). Shipping arrangements can be customized and executed based on the customer's specific requirements.